Sympathy Email Etiquette

Sympathy e-mails require sensitivity as they usually address someone who is in grief. Due to the electronic nature of the communication, it is all the more important to add a personal touch in a sympathy e-mail so that it carries the sender’s compassion and also provides comfort to the recipient.Such correspondence may be sent either to an individual or an organisation, it may be personal or to co-workers, and depending on that the tone of the email must be set.

The most important thing to remember is that since such e-mails are sent to someone who has faced a tragedy, one must express regret and show sympathy without focusing too much on the details of the incident. Rather, one must try to remember some happy memory associated with the deceased or whatever the object of misfortune is. One can also offer help regarding anything. It must be brief, to the point, but at the same time convey concern and give support.

Category: Sympathy Emails

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