Sample Official Email

Subject: Delay in Supply of XYZ goods

Dear Mr. Jonathan,

I am writing to inform you that there would be a delay in our supply of XYZ goods to your company.

As per our earlier communication, the goods were to reach you by 2^nd August, but unfortunately, the container delivering your goods has met with an accident.  We are now sending you a fresh batch of goods, as the ones that were meant for your company have been damaged in the accident.

I would like to apologize for the delay.  But, as you can understand, the delay was absolutely unintentional and unforeseen.

I would like to reassure you that the goods would reach you at the earliest now, and would meet with all your expectations.

I request you to kindly bear with the delay. I shall remain in touch and keep you updated about the latest date of arrival.

Thanking You,

Sincerely,

Harry Wolfe

General Manager

XYZ Goods

New Hampshire

(harryw@xyzgoods.com)

Website: www.xyzgoods.com

Category: Official Emails