Formal Apology Email
Please accept this letter as my formal apology for the late delivery of the merchandise at your stores, last month. Our manufacturing units that was supposed to furnish the garment, was not working properly.
In the entire working partnership with you, this has happened for the very first time. I am heartfelt sorry for all the inconvenience caused to you and your clients. Your bulk order no. 23 that was supposed to be delivered at Youth Stores, New York is our biggest concern for now. We have many orders from other garment stores as well but we promise to deliver your slot first.
Once again we are really sorry for this regard. Our manufacturing units are under supervision and they would work efficiently from tomorrow. I request you to give us the time till 20th March. The entire merchandise along with some reimbursements would be provided to you by 12:00 PM positively.
John Mc. Carton
Holy Cloth Manufacturers
Category: Apology Emails