Customer Complaint Email

To: howard@mail.com

Subject: Complaint regarding cookies and chips with receipt number T 6789

Dear Mr. Howard,

I had purchased a box of cookies and a packet of chips from your outlet located at 23 Regina High Road, New York, New Jersey 4578 on 10th of March 2012. The receipt number of the purchase is T 6789.

When I reached home and opened the box of cookies I found that they were all crushed and as a result I could not eat the cookies and throw them in the dustbin. I have been purchasing products from your outlet since last two years but have never faced such problem. I am very dissatisfied this time and I want a complete refund of my purchase.

I would be highly grateful if you could look into the matter and make an arrangement for the refund of my purchase amount. I would request you to take immediate action.

Regards,

Scot Ridley

Category: Complaint Emails