Dear Mr. Haynes,
This email is to convey my condolences. It is tragic that the managing director of your organization, Mr. Sam Mendes passed away on 27th of March 2012 due to terminal illness.
Your organization was our first client and when we had approached your organization Mr. Sam Mendes was the first individual with whom I had a meeting. He came across as a wonderful human being with lots of knowledge. I still remember when we took the responsibility of advertising for your organization, Mr. Mendes used to give us tips which were very helpful for us. It was because of him that we never felt that we were working with a client but a friend.
We all would miss such an amazing human being. Let us pray for his journey abode so that his soul rests in peace.
Client Servicing Head
Bates Advertising Agency