Complaint Email to Company


Subject: complaint regarding faulty hardware equipment bought from your company

Dear Mr. Nathan

This mail is being written to make a complaint against one of the hardware equipments that I had bought from your Flagship Store in New Wales Street. I had bought a washbasin in white color which had design number T-56. I selected this particular piece and asked the sales person to pack it and deliver it to my house. I received the wash basin after a week even though I was promised that it would be sent within 2 days. On installing it, I had certain issues due to which the water supply wasn’t coming properly. Even my plumber wasn’t able to fix the problem.

I then called your store so as to fix my problem but even they were not able to find the exact problem or the solution. I would like you to get the basin replaced or repaired or else I would be forced to move to consumer court.  So please look into the matter and act soon to fix my problem. Contact me back soon at 473094305 with a definite response.

Hope to hear from you soon,

Your customer

Matt Jackson


Category: Complaint Emails

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