Complaint Email Template

To: [Email id of the recipient]

Subject: [mention an appropriate subject]

Dear _______ [mention the last name of the recipient with appropriate salutation],

I had purchased a ________________ [details of the purchase made] from __________ [mention the address or the name of the outlet from where the sender has made the purchase] on ________ [date of making the purchase]. My transaction number is _________ [state the transaction number mentioned in the bill].

Later when I started using the product ________________________ [the problem the customer faced while using the product]. As I result I could not use the product. I never expected such kind of service from your end. I would like ______________________ [nature of action the sender wants the recipient to take]

I would be highly grateful if you could look into the matter and make an arrangement for the ____________ [action to be taken]. I am attaching a copy of my purchase receipt.

Regards,

[Name of the sender]

Category: Complaint Emails