Business Complaint Email


Subject: Business complaint email

Dear Mr. George,

I am writing this email to file a complaint against your business company. This is in reference to the bulk order of terra cotta vases that I have ordered from your agency. Though I have received my order on the stated deadline, I am writing to put to your notice that most of the vases were broken.

I got to know that your company deals in the deliveries of finest quality vases and flower pots but I am highly dissatisfied by the services that I have received from your end. I was shocked to see that half of the vases were shattered into small small pieces and the coving boxes were badly crushed. It appears that something heavy was kept on my bulk order of the vases and therefore this has happened. Attached with this email is the invoice that you have sent to me. The email also encloses the pictures of the broken vases that I have personally captured to support my complaint.

With this business complaint letter, I request you to kindly send a delivery man to my place so that I can hand over him the destroyed material for the replacement or adjustments.



Troy Watson

Sales Manager

Glow Decorations Company

Category: Complaint Emails

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